GPD's Final Case Report Regarding My Harassment Complaint
Detective Mayo had deliberately fudged the final report on my harassment case.
Detective Mayo had one job to do, and one job only. ...To subpoena the IP
logs from Bellsouth and Yahoo. That was it. It was the only thing
that I had asked him to do....begged him to do. Everything else...all
the extra "background" information that he had demanded of me, was nonsequitor
information that would only serve to confuse and which could not possibly
be summarized up into one little paragraph as he obviously was wanting, or be
in any way helpful to the task at hand that I was trying to accomplish -
1) to prove a harassment had just occured, and 2) to develop a pattern of
harassment behavior which was officialy recorded in my complaints on file -
as officially recommended by every standard operating procedures
manual that was OUT there on the subject matter.
It didn't help that the original cop, an officer Walker, who had originally
been dispatched to my house, had written an initial report which was rushed,
which didn't pay much attention to details at all, and which report got most of
my statements and facts completely wrong. It was so inaccurate from the
original statements that I had made, in fact, that the officer's report didn't
make any sense at all. It's almost as if he did that on purpose but I
know that it's really because he didn't care and because he had prejudiced me
from the moment that I first opened my mouth. He wasn't listening or paying
any great attention to any of the details being given him. Officer Walker
acted very irritated, and like he thought I was nuts, and like he really didn't
want to be there. It was very obvious that the job was getting to him and that
he was ready for an early retirement, fast. But it's really difficult
trying to sum up years worth of harassments into one sentence for a cop who is
standing there in front of you wanting something already put together for him.
But that's basically what they want. And even as I spoke, the officer stared
off in every direction except at my face while I talked. He didn't want
to pay attention. He wanted to leave.
I told the officer that I'd received a harassing email, and that it was on the
heels of lots of previous harassments from local ham radio
operators...harassments which had been going on for years. I told him that
whoever had sent it had done so by creating a fake Yahoo account in my name,
then sent the email, and then deleted the account in an obvious effort to try
to conceal the originator. I told him I didn't know who had sent it,
but that it was possible it could have been a guy named Frederick Scott
West because he'd done things like this in the past, before, and it fit his
M.O. I told the officer that these people were so bad that I'd even tried
going into hiding for a while - avoiding going out to public meetings with
GARS (the Gainesville Amateur Radio Society), GARC (the University of
Florida's Gator Amateur Radio Club), or writing anybody any emails, or
otherwise giving people any chance to be reminded of me. (It never
worked, by the way.) I told him that in the past these people had email bombed
me, pager bombed me, rang my phone off the hook, filled up my answering machine
with demands and threats. On use of the term "email bombing" and
"pager bombing", the officer looked surprised and then distressed. He
stared at me, cocked his head to the side, dropped his mouth, and then dropped
his arms at his side - which were holding his pen and notepad, as if he thought
I was completely nuts. He was obviously not familiar with those
cyberstalking-related terms. I also told the officer that I had repeatedly
warned these people that if they did not stop, that I would start filing
complaints against them and pressing real charges against people. I told him
that the hams did not seem to be afraid of that, and in fact began to get even
worse, as if in dare.
The entire time though, the officer looked extremely irritated. He made
irritated faces. He looked like he thought I was just oh so damned
stupid, like he thought my entire complaint was stupid, and like
he just wanted to get the hell out of there - from the very moment that he had
knocked on my door, in fact. As I tried to explain things to him, I wasn't able
to complete any sentences. He constantly interrupted me. "Say that
again?" "What was his name?" "What's that?" "Can you
spell that for me?" I just couldn't get a completed thought out with this
guy. Then he adds: "You know that you your name isn't protected by copyright
and that you can't put a copyright on your own name. Right?" I wanted to
bang my god damned head against the wall. I began to realize that,
forensically-speaking, this guy was incompetent and he had no clue what
to do with this situation he'd landed in, and he was goign to end up destroying
my case by getting facts wrong and setting the wrong tone for subsequent
officers who will inevitably be assigned to this.
Little did I know just how spot on I would end up being. This was just the
start of a repeated pattern of problems with the local police
departments. This situation right here became one of the many
cornerstone mistakes in handling which would end up only causing me even
greater problems later down the road - not only with my stalkers (who
felt emboldened by seeing this reaction in the police departments) - but
with other agencies, as well. The WAY that this particular complaint was
handled, and the subsequent way in which is was written, guaranteed a
prejudice being developed in any later readers. And that is exactly what
happened. This initial officer's inappropriate reactions and handling doomed
me and helped seal the fate on how this case would eventually end.
I wonder. Do they treat women like this when they file a
stalking/harassment complaint? Why do women get taken more seriously? Why was
I actually treated like I was an asshole...repeatedly...by so
many people within the walls of GPD; and like I was being completely
silly, for complaining about this? Do you know how many times I laid in bed
crying over this stuff, over how the police seemed to be actually
working against me, over how I seemed to have NO protection and over
how my stalkers seemed to have completely control of everybody and
everything? I'm a grown man. It takes a LOT to get ME to cry. Why is
there a difference like this in treatment between male and female complainants
at all? Is it assumed that males are supposed to "man up" or something?...be
stronger and thus better able to handle these things? Are women fragile
creatures which must be protected from everything - major and
minor? ...Is it that us men are supposed to take stuff like this up the ass -
while women only have to but cry and the whole world comes to their rescue?
What's up with that?
But the officer that day just wasn't there. He had no clue what was going on,
and didn't care. To him, he just wanted to file the report and move the hell
on. And it showed in what he actually put into his report. I knew he
wasn't going to get any of the details right, and I was afraid of that. Sure
enough, that's what actually happened...a report that makes me sound like I'm
an idiot.
...And that report is what Detective Joseph Mayo saw, later, when it was
finally assigned to him.
The extraneous information was not important to the task put to Mayo. I knew
that telling him the very complicated and excrutiatingly long additional
background would only serve to confuse him, make him frustrated and impatient,
and perhaps even cause pre-judgement, as had already happened with Officer
Walker. I was worried about that. When people pre-judge, they tune out
your story. They don't want to hear it full out because they've already made up
their minds. Then they don't get the story down fully and with any real want
for accuracy. I was deathly afraid of this and tried to resist giving him any
background story, but he insisted. And in the end, exactly what I had
feared would occur...did occur. But I had no idea that
the man would actually go as far as he did in the end. I am today
extremely frightened of this guy, now...because I now realize...the
man is a bad cop.
When Detective Mayo wanted to know the background story, he was asking me to go
into a story which was extremely long and complicated and which did
not have the "short and simple" answers he was wanting. It was a story
which went back so far and which was so involved and so
complicated and which involved so many people that I was afraid that if
I even dared go into it then he might cut me off somewhere inside the
first paragraph, and prejudice me, and make wild assumptions and that this
might prevent him from doing the job that he was being asked to do: subpoena
the IP logs. His request for me to go into it placed an unfair burden upon
me to have to EXPLAIN THE ENTIRE STORY TO HIS SATISFACTION *FIRST* before he
might proceed. And in fact, my worst fears came true. The Detective did
think that my story was ridiculous; he did prejudice me; he did
lose interest; and he feigned getting things done when he actually wasn't doing
anything at all. ...And he lied to me, and he never subpoenaed
those IP logs. In the end...he sabotaged my case, instead of helping
me.
There IS no "Officer Friendly" in today's world. They don't exist anymore. :(
He was not asked to be judge and jury. He was not asked to make assignment of
who was guilty and who was innocent. That job was for a judge and
only a judge to perform at a later time. But Detective Mayo took things
into his own hands, and made generalizations, and guessed, used 'gut
feeling', and allowed himself to become emotionally involved in the case; and
in the end he became "Judge Dredd", and ended up deliberately sabotaging and
destroying my case and any chance of me making my harassers stop. In fact, by
doing that, he encouraged them to get worse, while most importantly...writing a
report so condescending in verbiage that it would prevent any future police
agency from considering me in any serious way, or thinking of me as anything
other than completely ridiculous and trying to use the law to harass innocent
people.
From the beginning all the way up until the end of my harassment complaint -
from Officer Walker to Detective Mayo - GPD officers prejudiced my
complaints, jumped to conclusions, wrote generalized reports which belittled my
complaint, and which were inaccurate, left many details out, and which caused
other people and officers involved later to assume that I was some nutcase who
was blowing things way out of propertion. They labeled me, prejudiced me. My
case was severely mishandled by the Gainesville Police Department. In the end,
they ended up only causing me further harm because my stalkers only got worse
after having become encouraged by the fact that NWS, ACOEM and now, the police
department, had all taken some action to prevent me from protecting myself. I
can see the beer mugs clicking together in rejoicing. (sigh)
In the final report by Detective Mayo, it is obvious that he had done no work
at all. Look at it. It is the work of a lazy student who waited until
the last minute to complete his final, and his work shows that. He copied the
previous officer's statements, had really none of his own real hard work to
mention. There was no mention of any work done on his part at
all...except that he had "decided" that it was civil rather than
criminal. He made the judgement that no crime had been committed while making
no effort to get any research done to prove it at all before coming to that
conclusion. He wasn't asked to come to that conclusion. He was asked
to subpoena the IP logs. The determination of "civil" vs. "criminal" only
affects which courtroom the case is handled in. It has nothing to do with
whether or not somone can or should subpoena the logs. And in the report there
is no mention of my request for him to subpoena the logs, no mention of how he
repeatedly pulled the wrong case file, no mention of how he repeatedly told me
that he had obtained the logs and how they looked fudged. There was no mention
of anything at all like that.
...Only a condescending and rude generalization which is designed to make
anyone else who reads my report in the future to think that I am rediculous
and to not take me seriously. Anyone who reads that report can see that it's
not anything professional. Not in the slightest. It's condescension. There's
no police work mentioned at all. Just...complaint...about someone he
considered an idiot. And that's what everyone is going to think now after
reading it. He even prejudiced the State Attorneys Office opinion of my case.
For that matter, every time Mayo said "...the State Atrorney's Office
SAID...", he implicated them! Without even realizing it,
Mayo was implicating that there was a conspiracy and a collusion
going on between GPD and the Gainesville SAO. If you listen to Mayo really
carefully there, he's saying that it's really the State Attorney's
Office's fault because it was thier decision that it was civil and
thus that he couldn't do anything! Yah. That's it. It's the SAO's fault.
They tied poor Detective Mayo's hands. They're the ones who should be
charged...sued...whatever. Right? Poor Detective Mayo. ...Such a good guy and
all.
Quick quiz for the novices. If you have 6 months to subpoena IP logs, and a
detective takes 7 months to investigate whether or not your case is even civil
or criminal first so that you can then take it to the supposed "proper agency"
to file the your complaint with and to finally begin the investigation which
requires the use of those IP logs, and the logs were destroyed in the
6th month...explain how the victim and/or the Prosecution will be able to
obtain those IP logs and use them against the criminals? Show your work on the
back of this page.
THAT is what Detecive Mayo had done to me.
BECAUSE of the way in which this case was so improperly handled, there was
no investigation of Melissa Royce, the person whom it later became apparent
had actually sent the harassing email.
Because of the way hat this case was handled, Jeff Capehart was never
interviewed as I had asked - to explain what he knew, his involvement, and
especially (because I was keeping it secret from Mayo) how Jeff knew so
much about this at the time that this case was still ongoing, before it had
been officially made public. See, Jeff knew what my emails to Detective Mayo
said almost as I was sending them. He knew that Mayo was complaining about how
"thick" the stack of emails that I had sent him were. He knew that I had
mentioned Dave Donnelly to the detective - the Asst. Emergency Mgr at the time,
and Chief Will May, the Emergency Manager. Jeff used his knowledge of all this
information to torture me about how much he knew about what was going on in my
life, and to make me feel helpless.
Because of the completely irresponsible way this case was handled, evidence was
allowed to be destroyed. Because of the way that this case was handled, any
chance of handling this in criminal *OR* civil court was destroyed. Because of
the way that this case was handled, other police agencies developed a prejudice
against me whereever I had filed other complaints. Because of the way that
this case was handled, the criminals didn't just get away; but they got away
repeatedly...because they were helped.
What happened to the bad guys, afterwards?
* Melissa Royce.
Melissa Royce would later be fired from both the Alachua County Office of
Emergency Management and the Alachua County Red Cross for doing the
exact same same thing to them that she'd also pulled with me sometime
before: forging business cards, telling people she had titles and powers
that she did not, and for too many complaints. Both agencies sent her
letters simultaneously, each without the other realizing it. How does a
volunteer...get fired? (Back in the Beforetime, I'd once made
her an Asst. Coordinator of Alachua County SKYWARN. And I fired her for
the very same reasons.) At the time that she was being fired from ACOEM and
the ARC, Melissa was taking classes to become an Emergency Manager with the
hopes of working at ACOEM. I shudder to think the power that that woman
would have been able to muster to inflict pain and damage upon her enemies with
had she actually obtained such a very powerful position. I shudder to think
what more she might have had planned personally for me had she been
given those powers. Firing her has so far been the only thing that
Dave Donnelly has been able to get right in all of this.
UPDATE - January, 2012: I understand that she is still
attempting to get into Emergency Management and is taking Emergency
Management-related courses now at Jacksonville University. There also seems to
be some sort of connection to Lincoln, NH. She may have applied for a
position, there. This was called to my attentiion when someone repeatedly
visited the harassment pages I'd written about Melissa using keyword searches
using her name. On looking those keyword searches up myself, I came upon
some entries about a Melissa Royce in an EM program in the Lincoln area. The
hits were probably from her, or from someone researching her from up there.
I figure if they were researching her, and it was originating from an EM
agency up there, then it must have to do with employment. Albeit, that's
just a guess; if but an educated one.
* Philip Royce.
Except for some APRS references, references regarding Philip Royce have largely
disappeared. I guess after I surprised and lambasted both he and his
wife with the criminal investigation (regardless of it's outcome), I scared him
shitless and he removed most of his personal information from the web. This is
fine with me because it shows them both that I'm not the dumbass that they
thought I was and that I WILL fight back if threatened.
* Jeff Capehart.
Jeff Capehart would later (in 2009) end up hacking into the
AC-EMWIN server computer
(owned by me/Alachua County SKYWARN). That investigation was also subsequently
sabotaged by UPD because of similar problems which occured, there. When I
looked more deeply into Jeff Capehart in Google, I accidentally discovered an
article from 1985 which mentioned how he and his wife Susan Tipton, along
with three other UF students, had
hacked into he UF's IFAS computer system. So Jeff had a hidden criminal
background that Mayo had not realized. He should have listened to me and
invested a little more effort into investigating what the hell I was telling
him about, because Mr. Capehart then became such an even worse problem for me
after Mayo sabotaged my case.
(*sigh!*) I want an explanation!
...And the sad thing is...Detective Mayo did this thinking that he was doing
a service for someone. He actually thought he was doing a good
thing. But in the end, he aided the bad guys, and screwed the good guy.
...Royally. There is no getting those logs now. They've been destroyed.
They're gone. Detective Mayo made sure of that.
This was my chance to do something to make these people stop!
Detective Mayo took matters into his own hands and completely and utterly
destroyed it, personally. There is no excuse for what this man did.
None. He had no right to do this to me. My stalkers saw what he did. They
laughed about it. They joked about it. They probably even clicked mugs
together in celebration. Once they saw that I had no police protection, they
even got worse. What happened this day, affected all the following days
with my harassers. His action here set the tone. What he did...that was
for a judge; not him. But Detective Mayo took it upon himself. He was
supposed to subpoena the logs ...The LOGS! They were so
important! How can someone fuck that up having all of six
months to do it? :(
At the beginning of the report, it says "UNFOUNDED", and at the end he
concluded with "no criminal acts have been filed and this case is being
closed." How does someone commit a computer & stalking CRIME and an officer
then come to that final conclusion??? Did you catch what
happened in that report? Detective Mayo basically admitted that he did zero
work, and then left the entire case's outcome dependent upon whether some
clueless cop in another entirely different department thought it was civil or
criminal in nature. I sincerely doubt that had the State Attorney's Office
ACTUALLY CONTACTED ME, they would not have reached that conclusion. I'd
like to know what Detective Mayo said to the SAO that made them think
that this was not a criminal case...especialy without subpoenaeing those logs,
first. I'd like to know.
The final insult is at the top of the last page of the report. Take a look. It
says "THE INFORMATION BELOW IS CONFIDENTIAL - FOR USE BY AUTHORIZED PERSONNEL
ONLY". So what does THAT mean? Does it mean while the case is open and
ongoing? Or does it mean "forever?" Am I not allowed to put my own report
up on the web for others to see? Is this another "Scott West tagline" thing?
You all know... Where Scott would put the privacy tagline at the bottom of all
of the harassing emails he'd sent me thinking that the tagline would actually
prevent me from being able to use his harassing emails against him in court?
Oh, screw that! The report is going up, regardless. It's mine, it's
about me. I have a right to do with it as I please. And the world will know
what GPD did.
...But if it means that what is discussed about the case while it is
ongoing is confidential, and that it's for authorised personnel
only during that time, then what the hell was Jeff Capehart doing
telling me all about the private details of my case before it was even
closed?
In the end, Mayo had done nothing. He was asked to contact Jeff Capehart and
get the story out of him about what he was being told by Phil and Melissa
and about what he knew of their involvement. He never contacted Mr. Capehart.
I now understand why.
He was asked to subpoena logs from Bellsouth and Yahoo, which logs are only
required to be held these days for 6 months by these companies, and then they
are destroyed. He lied when he told me that he'd subpoenaed them, and then in
the seventh month admitted that he hadn't - after the logs had been
destroyed.
In the end, he wrote his final report - part of which was a near verbatim
stolen copy of the previous officer's inaccurate report - which contained
no information about any of the work that Mayo had actually done
over the past six months, or about all of the phone calls we'd had (save
mention of one), the email exchanges, the requests I'd made. There was just
carefully worded, interestingly condescending verbiage designed to make
any other officers who might read the final report think that I was excessively
paranoid and utterly ridiculous. He worded the report to make it sound like my
complaint was about people taking control of Alachua County SKYWARN from
me when in fact my complaint was about the harassing email. In fact what was
said about Alachua County SKYWARN was non-essential background that he was not
asked to investigate and, in the end, as I'd predicted, Mayo used it against
me.
In the end, Mayo gave my case a big "UNFOUNDED" disposition - after having done
nothing at all to gather any evidence at all - even though requested to.
How does someone come up with an "unfounded" designation without having first
attempting to gather evidence, first, to even back that label up?
What the hell did he tell the SAO to make them come to the conclusion
that no crime had been commited and that this was civil???
That's completely absurd! Mayo did absolutely nothing - no
investigating at all. In his final report, he mentioned that the case had been
sent to Asst. State Atty. Lee C. Libby, but he failed to mention that he had
not done that until after seven months had first passed. I would like
to see a copy of the "full report" that Mayo had handed Libby, to be sure that
no condescending or prejudicial verbiage had been included, and to make sure
that all of the facts had actually been properly presented, and to be absoluely
certain that the SAO understood exactly what my complaint was really
about. I'd repeatedly asked both Mayo for just that, in fact. Mayo repeatedly
blew me off/ignored me. Libby...conveniently couldn't "remember". I doubt
that the SAO fully comprehended properly what was going or else they wouldn't
have said that the case was "civil" - that someone forging a Yahoo account to
send a harassing email wasn't a stalking-related computer crime. That's
just unbelievably absurd. Somebody screwed up badly SOMEwhere. I feel
confident that had SAO heard this version of my complaint, they would
not have come to that conclusion. And that begs the question again...
What did Mayo say to SAO that made them think my complaint
unimportant? I think Libby should be questioned on what it takes to
make a computer stalking crime not a computer stalking crime. I'd like to take
a look at those "definitions". If not completely duped by Mayo, then I would
officially accuse Libby of being either "incompetent," or deliberately
sabotaging a computer crimes case. At least, with Mayo's passing the blame off
onto Libby, the current evidence would seem to support that Libby acted
criminally. So...what's really going ON here? I would like to know.
When questioned about this just a few months later, Libby conveniently recalled
absolutely nothing about the case. Neither did the SAO have any
notes about the case, or anything to reference. How strange.
I don't think any such thing as Mayo described ever really happened. I don't
think that they ever had a real conversation and Mayo must have really
made them believe I was a nutcase right from the beginning to come to a
"nothing criminal" conclusion. Just who did these guys think they were
trying to protect, here, by pulling this stunt? And did they really
think they were going to get away with it? There is just too much
inexplicable stuff going on here! It just cannot possibly be explained
adequately away.
Note that in my particular case, Mayo's report does not in any way attempt to
exhibit any sympathy for the victim's situation, or any concern
for what happened. ...Only verbiage which actually seems oddly and
inexplicably condescending and which seems intent on proving lunacy in
the victim rather than any real concern. It almost seems to go out of it's
way, in fact, to intimate ridiculousness in the part of the victim.
This is not a normal report. Most are not written in such a almost cynically
biased manner. Three short paragraphs, taking up half a page. ...All he
thought I deserved in total "investigation", I guess.
There is no doubt that Detective Mayo did what he did on purpose; that he
deliberately sabotaged my case. There is no doubt that the detective had more
than ample time to get such a simple task done. Mayo should go to jail for what
he did. He had plenty of reasonable suspicion to subpoena those damned logs,
and even to engage in interviews with Jeff Capehart to determine how he knew
so much more han he should have, and to investigate Phil and Melissa's
harassing email more, and to in fact label this as "criminal". But he
had done absolutely nothing. There is nothing written to prove that he did any
such thing. For that matter, there is nothing written to actually back up the
"UNFOUNDED" conclusion! He was repeatedly asked to subpoena the logs and in
six months he made excuses. I just don't understand though, how someone
can be so blatantly obvious in how he did nothing at all...and still get
away with it. And I can't believe his supervisor still signed him
off with an ok, at that. The whole thing smacks of a "guided",
sabotaged case. And where things didn't make sense and I challenged him on it,
he blamed the State Attorney's Office. Was I supposed to say "Oh!" and
just walk away and let it go? What Mayo said of the SAO implicates them
in this, as well, now! Who told Mayo to act like this?
Mayo's actions are suspicious. They are inexplicable and unreasonably
justified. He abused the system to deliberately prejudice it against me,
and deliberately prevented the system from allowing the due process of the law
to be able to occur - something which is supposed to be guaranteed to every
U.S. citizen in the Constitutional Amendments. I believe that this very
thing is even legislated against Florida's own statutes, too. I want to know
who gave him the idea to act in this manner, what was said to him to convince
him that it was even necessary at all. Mayo's negligence and irresponsibility
not only placed me into the path of harm, but shines a very bad light on
the image of the entire force. What Mayo did causes the rest of us to distrust
in the intentions of the local police departments.
The police are supposed to be there to help you. ...To protect
you. They're not supposed to give you a hard time, and make fun of you,
intimidate you, to be rude, and to treat you, the victim, like you're
the criminal. I didn't deserve what happened to me. That's for certain. I
went to the police for help. I got kicked in the face, instead.
I just wanted the people who were stalking me to stop. I just wanted to be
protected. I went to the people who were supposed to protect me. They
didn't protect me. On purpose. They didn't protect me. They helped my
stalkers get away with stalking me. They helped them.
* * *
To other police agencies which may accidentally come upon this blog, I beg
of you...DO copy this. DO take this and place it into your training materials.
DO share this with every newbie officer entering your force. Teach them
how not to handle a case. Use this to show example of the
improper way of handling a case. Use this to show how when an officer
who doesn't know what he's doing tries to use "gut feeling" and is wrong,
they can end up seriously and permanently destroying a victim's chance of
defending himself from his attackers. Detective Mayo "contaminated" my case by
sharing sensitive information with the bad guys, and in so doing, destroyed any
chance of me evver making the bad guys stop and of using the justice
system to help me.
To other police agencies which may be thinking of deliberately "fudging"
cases as favors for others, I warn you...that this is a new age.
...That this is an age of less and less privacy, of more cameras everywhere, of
people writing blogs in complaints of the things that you do to them. Now more
than ever, it becomes increasingly important for officers to actually do the
job they were called upon to do - to protect and serve; and if you make
a choice to do anything other than that, you run the risk these days of getting
caught much more easily. And that can and will reflect upon the entire
force. There can be 20 officers all doing good; but all it takes is
one bad officer to ruin the reputation of everyone else. Just do
the damned job you asked to be hired for, and if it's starting to get to
you...if it's becoming a pain in the ass listening to victims complain, then
maybe, just maybe, it's time for you to get out. If you don't, then you
risk irreparably harming innocent people by your carelessness and apathy. You
must be constantly diligent about your desire to serve, and to
serve fairly. If you cannot do that, then it's time to leave and try
something else.
...How many other Detective Joseph Mayos are out there, destroying cases
for people who are in serious need of protective help?
If you do end up using this as course material, please let me know. It would
be nice to know that there are other officers out there who are
concerned about stuff like this, and who actually care. I suppose it would be
kinda healing for me to know that in the imdst of all of this bad, some
good can still come out of it.